Patient Guide

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Admitting

The Admitting Department is open 24 hours daily. All inquiries regarding admissions must be course through the Admitting Staff located at the G/F Hospital Lobby.

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Chapel

The chapel and meditation area is a space within the hospital important for well-being and healing of the whole person. We are fortunate to be in an environment where faith and healing work hand in hand. This chapel serves as a non-denominational spiritual place where the act of healing can minister to patients, families, visitors, associates, volunteers, and physicians.

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Over the years the chapel has become an inclusive place where people, irrespective of their faith, have found a haven – a place of quiet reflection, a place to weep, and a place where despair and hope are expressed.

The Chapel is an environment of comfort when patients and family members are grappling with issues that directly affect their health and well-being. In the process of coping with crises, guilt, loneliness, pain, anxiety, fear of death or fear of some other loss, the chapel and meditation area serves as a place to focus on spiritual strength and encouragement.

The Chapel is available at all times. It is located on the fourth floor.

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Canteen

The Canteen is located at the 3rd floor.

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Medical Records

The Medical Records section is located at the 4th floor. Medical records provide a clinical history of the patient’s treatment in the hospital. They are responsible for the systematic documentation of a patient’s confinements, diagnosis, treatment received.

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RT-PCR Swab and Rapid Antigen

The RT-PCR Swab and Rapid Antigen is located at the RD floor.

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Visiting and Viewing

To ensure the comfort and safety of our patients, Metro North Medical Center & Hospital observed the Department of Health and IATF Safety and Health Protocols, the following guidelines are being followed for strict compliance.

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Wellness Package (Php 4,500.00)

How to avail

  • The patient must provide a Doctor’s Request.
  • Patient may then proceed to the Information Department to secure the Wellness Package Checklist, Information Officer must note the last water and food intake of the patient
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  • Once the Wellness Package Checklist is acquired, the patient may continue the process to Admitting Department for completion of forms, encoding of patient information to provide charge slip.
  • The Cashier Department will provide an Official Receipt once the payment has been made.
  • The patient should now proceed to the respective Departments and Units for the procedures and services.